Press
The work got noticed
Third-party press coverage & industry recognition
"Overstock Launches Fully Dynamic Email Experience" — August 28, 2019
The official NASDAQ press release announcing the real-time streaming email platform built on mParticle CDP and Braze — moving from "batch and blast" to individualized 1:1 experiences.
"Overstock Extends Personalization Technology to Site" — October 2, 2019
Follows the email press release — announces the extension of the same LiveRex/OADP ML personalization technology to the retail site itself, creating dynamic experiences across every touchpoint.
Overstock Wins Braze's First-Ever "Torchie Award" — October 30, 2019
Overstock was honored by Braze at the inaugural Long-Term Relationships conference for being an industry leader and innovator in real-time personalization.
Club O Adds Free Returns & Price Match — August 6, 2019
Official NASDAQ press release announcing new Club O features — free returns and price match guarantee — framing Club O as central to customer confidence and trust strategy.
Official Overstock NASDAQ Press Release — December 14, 2020
Overstock's official investor relations announcement confirming the two awards at the 7th Annual Loyalty360 Awards — Gold in Employee Engagement & Impact and Silver in Technology & Trends. CEO Jonathan Johnson is quoted. Loyalty360 CEO Mark Johnson is quoted specifically praising the Overstock team.
2021 Loyalty360 Awards Finalist Preview Video — October 2021
Overstock was a finalist again in 2021 for the same two categories — Employee Engagement & Impact and Technology & Trends. This shows the program sustained excellence beyond a single year.
"Overstock Welcomes 2020 with Emphasis on Customer Focus and Innovation" — January 16, 2020
Year-in-review press release explicitly calling out ML/AI applied to Customer Care, Marketing, Website Development — validates the breadth of the transformation happening with CX Tech.
"CloudCommerce Acquires WebTegrity" — November 20, 2017
WebTegrity, founded in 2012, was acquired by CloudCommerce to grow the new parent company’s digital marketing and customer support capabilities.
🔗 https://www.digitalcommerce360.com/2017/11/20/cloudcommerce-acquires-webtegrity/
"S.A. brewery wins competition with ‘Silver & Black’ beer" — july 18, 2016
Branchline Brewing Company announced Monday that it won a gold medal this year in the U.S. Open Beer Championship for its ‘Silver & Black IPA’ - this is a San Antonio Spurs-inspired black IPA crafted for its hometown of San Antonio. In addition, Branchline brought home gold medals for The Visitor IPA and Old Three Hundred Flanders-Style Red Ale from the World Beer Championships.
"5 Stones Brewing Wins Inaugural Startup Brewery Challenge at Brewbound Session" — December 16, 2013
5 Stones Brewing beat nine other startup brewery participants to win the inaugural Startup Brewery Challenge at the December 2013 Brewbound Session in San Diego, CA - Sponsored by the Craft Brew Alliance, 5 Stones ‘Aloha Pina’ golden ale and the company’s seasonal release model won over a panel of expert brewers and industry veterans.